Privacy Policy

Effective Date: July 2024

Moon & Eclipse (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This policy explains how your information is collected, used, and protected when you visit or make a purchase from our Shopify store.

1. Information We Collect

When you visit or make a purchase, we may collect:

  • Name
  • Email address
  • Shipping address
  • Payment details (processed securely via Shopify and payment providers)
  • Order history and purchase details
  • Basic device and browsing information (IP address, browser type)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Ship products
  • Send order confirmations and updates
  • Provide customer support
  • Send marketing emails (only if you opt in)

3. Payments

All payments are securely processed through Shopify and third-party providers (such as Stripe, PayPal, or Shop Pay). We do not store or have access to your full payment details.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

  • Payment processors
  • Shipping carriers
  • Service providers necessary to operate our store
  • Legal authorities when required by law

5. Email Communications

If you subscribe to our emails, you may receive updates or promotions. You can unsubscribe at any time using the link in any email.

6. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Comply with legal obligations

7. Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data

To make a request, contact:
📧 moonandeclipsejewelryco@gmail.com

8. Data Security

We take reasonable steps to protect your personal information using industry-standard practices. However, no method of transmission is 100% secure.

9. Changes to This Policy

We may update this policy at any time. Updates will be reflected with a new effective date.

10. Contact

For questions about this Privacy Policy, contact:
📧 moonandeclipsejewelryco@gmail.com